Shipping Policy

At Nellcote Wardrobe, each piece is thoughtfully curated and prepared with care. As an online boutique, we work with trusted U.S. and international fulfillment partners to bring our collections directly to you.

Processing Time

Orders are typically processed within 2–5 business days before shipment.

During high-demand periods, processing times may be slightly extended.

Once your order has shipped, tracking information will be provided via email.

Shipping & Delivery Timeframes

Delivery times vary depending on the item and fulfillment location.

Most orders arrive within 7–12 business days after processing.

Some items may arrive sooner if shipped from U.S. distribution centers.

Please note that shipping times may be affected by customs clearance, carrier delays, weather conditions, or peak seasons.

Shipping Carriers

Orders are shipped using a combination of trusted domestic and international carriers.
Once parcels arrive in the destination country, they are typically transferred to a local postal service for final delivery.

Carrier selection is based on the fulfillment location and destination to ensure efficient routing.

Incorrect or Incomplete Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If an incorrect or incomplete address is entered and the order has already been processed or shipped, delivery issues may occur.

If a package is returned due to an address issue, we are happy to reship the order once a corrected address is provided. Additional shipping fees may apply.

In some cases, orders that cannot be successfully delivered due to incorrect address information may not be eligible for a refund or replacement.

We recommend carefully reviewing your shipping information before placing your order.

Delivered Packages

Once a package is marked as delivered by the carrier, we recommend checking with household members, neighbors, or contacting the carrier directly for assistance.

If needed, we are always happy to help guide you through the process of locating your package or submitting a delivery inquiry.